Privacy Policy

Tourisme Côte-Nord

Last Updated: June 16th, 2026

This policy complies with applicable privacy laws, including Québec’s Act to modernize legislative provisions respecting the protection of personal information (Law 25).

Who We Are

Tourisme Côte-Nord is the official regional tourism association for Québec’s Côte-Nord region. Our mission is to promote the destination, support the regional tourism industry, and provide visitors with information about attractions, activities, accommodations, and events throughout the territory.

Website: https://www.tourismecote-nord.com

What Personal Information Do We Collect?

We may collect personal information when you:

• Contact us through a form or by email;
• Subscribe to our newsletter;
• Participate in a contest, survey, or promotion;
• Request tourism information;
• Use certain services or features available on our website.

Depending on the circumstances, the information collected may include:

• First and last name;
• Email address;
• Telephone number;
• City, region, or country of residence;
• Business or organization name;
• Any other information you voluntarily choose to provide.

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

• IP address;
• Device type;
• Web browser;
• Operating system;
• Pages visited;
• Length of visit;
• Traffic source;
• Approximate geolocation data.

This information is collected for statistical, analytical, and website improvement purposes.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

• Ensure the website functions properly;
• Remember your browsing preferences;
• Measure website traffic and performance;
• Better understand visitor behavior;
• Optimize promotional and advertising campaigns.

You can manage or disable cookies through your browser settings at any time. Please note that some website features may not function properly if cookies are disabled.

How Do We Use Your Information?

The information we collect may be used to:

• Respond to your inquiries and requests;
• Provide the services you have requested;
• Manage newsletter subscriptions;
• Improve our content, services, and digital tools;
• Generate anonymous statistics and reports;
• Communicate with you when you have provided consent;
• Ensure website security and performance;
• Comply with legal and regulatory obligations.

We only use personal information for the purposes for which it was collected.

Sharing Personal Information

Tourisme Côte-Nord does not sell, rent, or trade your personal information to third parties.

However, we may share certain information with trusted service providers who assist us in our operations, including:

• Website hosting providers;
• Email marketing and newsletter platforms;
• Website analytics services;
• IT maintenance and security providers;
• Digital marketing services.

These providers are granted access only to the information necessary to perform their services and are required to maintain strict confidentiality standards.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal requirements.

When information is no longer required, it is securely deleted, destroyed, or anonymized.

Protection and Security of Information

Tourisme Côte-Nord implements reasonable administrative, physical, and technological safeguards to protect personal information against:

• Unauthorized access;
• Misuse;
• Loss;
• Theft;
• Unauthorized disclosure;
• Accidental alteration or destruction.

While we take appropriate measures to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

Links to Third-Party Websites

Our website may contain links to third-party websites, including those operated by our members, partners, or service providers.

Tourisme Côte-Nord is not responsible for the privacy practices, content, or security of these external websites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

Subject to applicable laws, you may:

• Request access to the personal information we hold about you;
• Request corrections to inaccurate or incomplete information;
• Withdraw your consent where consent is required;
• Request the deletion of certain personal information where permitted by law;
• Submit a complaint regarding the handling of your personal information.

All requests will be processed within the timeframes required by law.

Privacy Officer

For questions regarding this Privacy Policy or to exercise your privacy rights, please contact:

Privacy Officer
Tourisme Côte-Nord
312, avenue Brochu, Sept-Îles, Québec, G4R 2W6
Canada

📧 info@tourismecote-nord.com
📞 1-888-463-0808

Changes to This Privacy Policy

Tourisme Côte-Nord reserves the right to modify this Privacy Policy at any time to reflect changes in its practices, services, or legal obligations.

The most current version will always be available on this page, and the revision date will be updated accordingly.

Your Trust Matters

By using the Tourisme Côte-Nord website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.