Contact us

You can contact Tourisme Côte-Nord by phone, email, or through the contact form. For general tourism inquiries, call 1-888-463-0808 or email info@cotenordqc.com.

Côte-Nord has a network of 21 tourist information offices located throughout the region. These visitor centres can help you with maps, nearby attractions, opening hours, available services, events, local conditions, and last-minute advice. Their staff are the local experts for their area of Côte-Nord!

Visit the Tourisme Côte-Nord website, consult the official tourist guide, follow the Tourisme Côte-Nord Facebook page, and join the Voyagez sur la Côte-Nord Facebook group. You will find plenty of useful information about activities, accommodations, itineraries, roads, ferries, events, and services.

For a specific question, contact us and include your travel dates, departure point, the areas you plan to visit, and the type of trip you are planning. We will be happy to respond as quickly as possible.

Yes. We can guide you based on the length of your stay, your interests, and the areas you would like to visit. To receive the most helpful recommendations, please provide your travel dates, mode of transportation, departure point, and priorities, such as whale watching, beaches, hiking, Indigenous culture, road trips, family activities, outdoor adventures, winter experiences, or local cuisine.

However, Tourisme Côte-Nord cannot make or manage reservations on your behalf. As the regional tourism association, Tourisme Côte-Nord must remain impartial and promote all its members fairly and equally, without favouritism or exclusion. Be sure to get a copy of the Official Côte-Nord Tourist Guide to help plan your trip.

Tourisme Côte-Nord can direct you to the appropriate businesses, but cannot make reservations on your behalf. To confirm pricing, availability, cancellations, or refunds, please contact the accommodation provider, activity operator, transportation company, or restaurant directly.

You can view or order Tourisme Côte-Nord’s travel publications on the website. The official tourist guide is especially useful for planning a road trip, understanding travel distances, identifying the different areas of the region, organizing stops, and finding contact information for attractions and services.

For your tourism business to appear on the Tourisme Côte-Nord website, it must be a member of the association in order to have a business listing and benefit from the visibility tools offered. Only member businesses are featured in the Tourisme Côte-Nord Official Tourist Guide and on the Tourisme Côte-Nord website.

Visit the Become a Member page to learn more about the benefits and eligibility criteria, then complete the online application form. Once your membership has been approved, your business listing can be created and added to the website.

For your tourism business to be featured in the Official Côte-Nord Tourist Guide, it must be a member of Tourisme Côte-Nord and meet the applicable eligibility criteria. Member businesses may then be included in the association’s promotional tools, depending on the guide’s production requirements and deadlines.

Visit the Become a Member page to learn about the benefits and eligibility criteria and to complete the membership application form.

To submit a complaint or express dissatisfaction regarding a tourism experience on Côte-Nord, email Tourisme Côte-Nord at plainte@cotenordqc.com.

Your message should ideally include the name of the business concerned, the date of your visit, the service used, a clear summary of the situation, and your contact information for follow-up.

Tourisme Côte-Nord is committed to forwarding complaints to the tourism business concerned within 10 business days. Follow-up may also be provided to the complainant upon request. All information submitted is treated confidentially.

Please note that this process does not cover requests for refunds, compensation, or damages. To exercise your consumer rights, contact the Office de la protection du consommateur du Québec directly.

Use the contact form on the Press & Media page and include the name of your media outlet, the topic, proposed dates, target locations, interview requirements, visual needs, and deadlines. The more detailed your request, the more quickly it can be directed to the appropriate person.